Please note that we do not offer refunds for change of mind. Refunds are only issued when required by law.
However, we do offer store credit. Once your returned items are received at our warehouse, we will email you a Store Credit equivalent to the value of the returned items within 5 business days. This credit can be used towards the purchase of an exchange item at your convenience, online.
For returns, please contact us at info@nashihome.com and provide clear, detailed images of any damaged or defective products. Please note that items with no defects or damages should not be returned.
For any incorrect items, kindly send your return to the following address:
Nashi Home
C/O Samson Logistics Services
305 Churchill Ave
Somerset, NJ 08873
If the item received is damaged or defective, we will promptly issue a replacement.